Here are the answers to common questions relating to SF Nonfiction Books sold directly from this website.
What forms of payment do you accept?
Credit card, debit card, and Paypal.
Is my payment secure?
Payments are processed by either Stripe or Paypal, depending on your preference.
Both of these companies are very well-established and trusted payment processors.
SF Nonfiction Books never gets access to your secure payment details.
When will I get my purchase?
SF Nonfiction books bought via this website (www.sfnonfictionbooks.com) are delivered instantly.
Upon completion of checkout you will be redirected to your download page.
You will also be sent an email with your download details.
Anything you buy via a 3rd party website is out of our control, but we only work with trusted companies (such as Amazon), so you can be assured you’re in good hands.
What format will my purchase(s) be delivered in?
PDF, Mobi, and Epub.
They are delivered via a zip archive file. Extract the files using a free program such as 7-zip.
Once extracted you can open them on your preferred device (Mobi for Kindle, EPub for E-readers, and PDF for everything).
Can I get a refund?
Normally we do not issue refunds.
If you purchase something by accident, DO NOT download it. We can see if you have downloaded it or not and if you haven’t then we can cancel the order and issue a refund.
If there is something wrong technically with the files we will send them to you again.
If you bought the book from anywhere other than this website (including a paperback via Amazon) and you have an issue with it, please contact the vendor who sold it to you.
Can I get SF Nonfiction books from other online retailers?
Our books are available via many online retailers including Nook, Apple iBooks, Google Books, Amazon, and more.
Please note that we may not be able to provide support if you have difficulties with 3rd party retailers.
Can I get physical copies of SF Nonfiction Books?
All of our publications are available in print.
Simply search the author name and title at your favorite online retailer.
Popular online bookshops that stock SF Nonfiction paperbacks include:
… and others.
Do you offer a discount on physical copies for retailers?
All SF Nonfiction Books are available via Ingram which offers discounts for retailers. You can find out more here:
- customerservice @ ingramcontent .com
Can’t find the answer to your question?
Contact me directly via email: samfury @ sfnonfictionbooks . com.