fbpx

SF Nonfiction Books Shop FAQ’s

Here are the answers to common questions relating to SF Nonfiction Books sold directly from this website.

What forms of payment do you accept?

Credit card, debit card, and Apple Pay where allowed.

Is my payment secure?

Yes.

Payments are processed by Stripe, a very well-established and trusted payment processor.

SF Nonfiction Books never gets access to your secure payment details.

Why do I get redirected when I click on a product?

If you click on a product from either the SF Nonfiction Books or Survival Fitness Plan websites you go to our shop subdomain offers.sfnonfictionbooks.com.

This is normal and ensures our secure payment method and membership areas.

When will I get my purchase?

SF Nonfiction books bought via this website (www.sfnonfictionbooks.com / offers.sfnonfictionbooks.com) are delivered instantly via a members page.

Upon completion of checkout you will be redirected to a page where you can create your member login. Once created, you can download all your purchases (including future purchases) from that page.

You will also be sent an email with instructions. Please allow several hours for it to arrive before contacting support.

Anything you buy via a 3rd party website is out of our control, but we only work with trusted companies (such as Amazon), so you can be assured you’re in good hands.

Why do I get a warning message when trying to download my item?

Some purchases (such as videos and audio) are too large for automatic virus scans. You can rest assured that they are completely safe for you to download.

Can I get a refund?

SF Nonfiction Books offers a 30-Day Money Back Guarantee on all products.

There are no refunds after the 30 day period.

If you choose to get a refund on any product(s), you will lose access to that product and all it’s bonuses as soon as your refund is processed by SF Nonfiction Books. You will still retain access to anything else in your members area not related to that purchase.

If you are requesting a refund due to technical difficulties, please contact us so we can sort it out for you.

If you bought the book from anywhere other than this website (including a paperback via Amazon) and you have an issue with it, please contact the vendor who sold it to you.

Please allow 7 days from your refund request for us to process it. The time it will take for the money to go back to your card may take longer depending on your bank. That is out of our control.

Can I get SF Nonfiction products from other online retailers?

Yes.

Our books are available via many online retailers including Nook, Apple iBooks, Google Books, Amazon, and more.

Other products such as apps and audiobooks may also be available via your favorite online retailers.

Please note that we may not be able to provide support if you have difficulties with 3rd party retailers.

Can I get physical copies of SF Nonfiction Books?

Yes.

All of our publications are available in print.

Simply search the author name and title at your favorite online retailer.

Popular online bookshops that stock SF Nonfiction paperbacks include:

… and others.

Do you offer a discount on physical copies for retailers?

Yes.

All SF Nonfiction Books are available via Ingram which offers discounts for retailers. You can find out more here:

How do I change my password?

To change your password, log out of your account, then click on the “Forgot Password” link on the login screen and follow the steps to reset your password.

I want to sell SF Nonfiction Products. Do you have an affiliate program?

Yes, we certainly do!

For more information please visit https://www.sfnonfictionbooks.com/affiliate-program.

Can’t find the answer to your question?

Contact me directly via email: samfury @ sfnonfictionbooks . com.